Irene Low Image Consultancy

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WSQ Effective Communication for Quality Service Delivery

The course will enable learners to competently apply effective communication skills to clarify and respond to information received.

WSQ CCA

WSQ Effective Communication for Quality Service Delivery

Upcoming Intake:

  • Please email us for updated course dates.

 

What You Will Learn:

Professional Image

  • Harness the Power of Color – Understand how color choices influence perception and boost confidence.
  • Dress for Every Occasion – Learn to select and coordinate outfits for formal, smart casual, and casual settings with confidence.
  • Flatter Your Figure – Identify your body shape and proportions to dress with intention.
  • Define Your Signature Style – Discover a personal style that reflects your personality and goals.

 

Corporate & Social Etiquette

  • Master First Impressions – Practice proper handshake, introductions, and business card etiquette.
  • Navigate Seating with Ease – Learn business and dining seating protocols for professional and social settings.
  • Dine with Confidence – Demonstrate correct formal dining etiquette gracefully.

 

Communication

  • Conversation Made Simple – Turn small talk into smart talk and enjoy engaging with anyone, anywhere.

Course Overview

WSQ Course | Up to 70% Course Funding
Eligible for Claim Period: 16 Jul 2021 – 15 Jul 2027

Upcoming Intake:
Please email us for updated course dates.

Trainer:

Irene Low (Certified Image Consultant, Certified ACTA Trainer)

Training provider:

SOQ International Academy Pte. Ltd. (201723514D)

Training Type: Part time (1 Day)
Course Duration: 1 Day
Total Training Duration (Hour): 8 Hours (9.30am – 6.30pm)

Mode of Assessment

  • Written Assessment
  • Roleplay Assessment
WSQ

Course Fee

Full Course Fee (Foreigner, WP/SP/EP/LTVP) : $280.
PR,LTVP+,Citizen Age 21-39: $140 (50% Funding).
Citizen Age Above 40 years old: $84 (70% Funding).

Pre-requisites

  • Aged 21 years and above.
  • Education level of at least Workplace Literacy and Numeracy (WPLN) Level 3 or its equivalent.
  • SOQ shall counsel and advise applicants without meeting the education, literacy and numeracy requirement that they may not be able to comprehend the content, keep up pace of training and/or cope with assessment conducted. Where necessary, unsuitable applicants will be discouraged from enrolling in the programme.​

 

Funding Information

  • SkillsFuture Funding (Baseline) – Singapore Citizen 21-39/ Singapore PR/ LTVP+
  • Skillsfuture Mid-career Enhanced Subsidy (MCES) – Singapore Citizen above 40
  • Skillsfuture Enhanced Training Support for SMEs
  • Corporate Absentee Payroll (AP)
  • SkillsFuture Credit (SFC)
  • SkillsFuture Enterprise Credit (SFEC)
  • Union Training Assistance Programme (UTAP)
  • PSEA Credit – the PSEA box will auto display for Learner who is less than 31 years old and is Singapore Citizen

Additional Notes

Attendance requirement: min 75% attendance

Course completion requirements: Fulfil at least 75% min attendance and pass assessments – competent (Refer t0 mode of assessment for details)

 

Certification Obtained and Conferred by Singapore Workforce Skills Qualifications (WSQ)

The Singapore Workforce Skills Qualifications (WSQ) is a national credential system that trains, develops, assesses and certifies skills and competencies for the workforce. As a continuing education and training (CET) system, WSQ supports the SkillsFuture movement to:

  • Promote recognition of skills and competencies to facilitate progression, mastery and mobility;
  • Promote holistic development of the workforce through technical and generic skills and competencies;
  • Support economic development by professionalising skills and competencies to drive industry transformation, productivity and innovation efforts; and
  • Encourage lifelong learning.

 

Quality Assurance

WSQ is underpinned by a strong quality assurance framework. From developing competency standards, to accrediting training providers to awarding WSQ qualifications, stringent criteria are applied to ensure best standards and delivery. A structured and efficient system has been established to help build a strong training infrastructure that supports Singapore’s workforce development.

WSQ Price

Contact information:

Tel: +65 89505152

Email: irenelowimageconsultancy@gmail.com