

WSQ Effective Communication for Quality Service Delivery
Upcoming Intake:
- Please email us for updated course dates.
What You Will Learn:
Professional Image
- Harness the Power of Color – Understand how color choices influence perception and boost confidence.
- Dress for Every Occasion – Learn to select and coordinate outfits for formal, smart casual, and casual settings with confidence.
- Flatter Your Figure – Identify your body shape and proportions to dress with intention.
- Define Your Signature Style – Discover a personal style that reflects your personality and goals.
Corporate & Social Etiquette
- Master First Impressions – Practice proper handshake, introductions, and business card etiquette.
- Navigate Seating with Ease – Learn business and dining seating protocols for professional and social settings.
- Dine with Confidence – Demonstrate correct formal dining etiquette gracefully.
Communication
- Conversation Made Simple – Turn small talk into smart talk and enjoy engaging with anyone, anywhere.
Course Overview
WSQ Course | Up to 70% Course Funding
Eligible for Claim Period: 16 Jul 2021 – 15 Jul 2027
Upcoming Intake:
Please email us for updated course dates.

Trainer:
Irene Low (Certified Image Consultant, Certified ACTA Trainer)
Training provider:
SOQ International Academy Pte. Ltd. (201723514D)
Training Type: Part time (1 Day)
Course Duration: 1 Day
Total Training Duration (Hour): 8 Hours (9.30am – 6.30pm)
Mode of Assessment
- Written Assessment
- Roleplay Assessment

Course Fee
Full Course Fee (Foreigner, WP/SP/EP/LTVP) : $280.
PR,LTVP+,Citizen Age 21-39: $140 (50% Funding).
Citizen Age Above 40 years old: $84 (70% Funding).
Pre-requisites
- Aged 21 years and above.
- Education level of at least Workplace Literacy and Numeracy (WPLN) Level 3 or its equivalent.
- SOQ shall counsel and advise applicants without meeting the education, literacy and numeracy requirement that they may not be able to comprehend the content, keep up pace of training and/or cope with assessment conducted. Where necessary, unsuitable applicants will be discouraged from enrolling in the programme.
Funding Information
- SkillsFuture Funding (Baseline) – Singapore Citizen 21-39/ Singapore PR/ LTVP+
- Skillsfuture Mid-career Enhanced Subsidy (MCES) – Singapore Citizen above 40
- Skillsfuture Enhanced Training Support for SMEs
- Corporate Absentee Payroll (AP)
- SkillsFuture Credit (SFC)
- SkillsFuture Enterprise Credit (SFEC)
- Union Training Assistance Programme (UTAP)
- PSEA Credit – the PSEA box will auto display for Learner who is less than 31 years old and is Singapore Citizen
Additional Notes
Attendance requirement: min 75% attendance
Course completion requirements: Fulfil at least 75% min attendance and pass assessments – competent (Refer t0 mode of assessment for details)
Certification Obtained and Conferred by Singapore Workforce Skills Qualifications (WSQ)
The Singapore Workforce Skills Qualifications (WSQ) is a national credential system that trains, develops, assesses and certifies skills and competencies for the workforce. As a continuing education and training (CET) system, WSQ supports the SkillsFuture movement to:
- Promote recognition of skills and competencies to facilitate progression, mastery and mobility;
- Promote holistic development of the workforce through technical and generic skills and competencies;
- Support economic development by professionalising skills and competencies to drive industry transformation, productivity and innovation efforts; and
- Encourage lifelong learning.
Quality Assurance
WSQ is underpinned by a strong quality assurance framework. From developing competency standards, to accrediting training providers to awarding WSQ qualifications, stringent criteria are applied to ensure best standards and delivery. A structured and efficient system has been established to help build a strong training infrastructure that supports Singapore’s workforce development.

Contact information:
Tel: +65 89505152
Email: irenelowimageconsultancy@gmail.com